Tracie Barnett discusses why an intraoral scanner is an integral piece of equipment for your dental practice.
Intraoral scanning is a digital technology that allows dentists and their teams to take highly accurate 3D scans of their patients’ mouths. This technology can greatly improve communication with dental patients in several ways.
However, I have seen first-hand over the years how scanners can be underutilized in modern dental practice. Often used only to replace analog impressions, the many other uses for this fantastic machine are often overlooked.
First, let’s dispel the misconception that only the dentist can scan – this is incorrect, by delegating this task to other members of the dental team, you are immediately freeing up chair time for your doctors. Your treatment coordinator (TCO) or dental nurse can be the driving force behind using this wonderful piece of kit.
With the right training, indemnity insurance and an active GDC registration, your team members are able to take your patient journey to the next level. Although treatment coordinators and dental nurses cannot diagnose or plan treatment, the use of an intraoral scanner at the initial stage of the consultation is an extremely valuable digital tool.
I look back six years ago to the first time I used a scanner and was amazed at how much this wonderful tool could do for us then, ever advancing, I wonder how any practice works without one now.
Let’s take a look at some of the benefits…
Visual representation
Intraoral scans provide a visual representation of the patient’s oral condition, allowing the user to clearly and effectively communicate their findings.
Instead of simply describing the problem or using traditional dental X-rays, the dentist can show the patient the actual 3D scan, making it easier for the patient to understand the issue. When patients see for themselves what is happening in their mouths, it is easier for them to understand that change is needed.
Interactive tool
Intraoral scans can be viewed in real time on a computer or tablet screen, allowing dentists or TCOs to easily explain and discuss specific areas of concern with the patient.
Dentists can magnify problem areas, make notes on the scan, and answer any questions the patient may have. This interactive approach ensures that patients are actively engaged in their treatment planning process.
How many times have patients left your practice without booking a treatment appointment? Using your scanner in this way will help your patient understand the benefits of each recommended treatment and ultimately reduce your list of open treatment courses.
Treatment simulations
We are in the age of ‘try before you buy’. This means that patients want to see the expected results of the treatment before parting with their hard-earned money.
Intraoral scans can be used to create accurate digital models of a patient’s teeth and gums. These models can then be manipulated to simulate the outcome of various dental treatments or procedures.
By showing patients the potential outcomes of different treatment options, DCPs can help them make informed decisions about their oral health.
Improved patient understanding
Intraoral scans eliminate the need for patients to visualize their dental problems based solely on verbal explanations or 2D images.
With detailed 3D scans, patients can better understand their oral condition, proposed treatment plan and expected results. This can lead to increased trust and confidence in the dentist’s recommendations.
We’ve all heard stories about patients thinking dentists charge high fees to pay for their fancy Ferrari, right? By improving your patients’ understanding and using your scanner to support your findings, patients are more likely to trust your proposed treatment plan and say yes.
Improved patient education
Intra-oral scans can be accompanied by educational materials, such as animations or videos, to provide greater clarity and understanding to patients. These additional resources can help explain complex dental concepts or procedures, ultimately empowering patients to actively participate in their oral health journey.
Most modern scanners have screen display capabilities. These can be sent to patients after consultation appointments to explain findings, and this is a great way to stay connected with patients and also be used in the follow-up call phase.
In general, seeing is believing, the use of intraoral scanning technology is revolutionizing the way we communicate with patients. It improves patient understanding, engagement and decision-making, ultimately leading to better dental care experiences for both the patient and the practice.
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